Agent Observability Is Now a Buying Requirement: What to Demand Before Agents Touch Production Data

Tue, 28 Apr 2026 09:00:00 +0000

An agentic feature that cannot be traced is not a feature. It is an account sitting inside your data-path that nobody owns. Over the past two quarters, the technical-buyer conversation has shifted: the question is no longer whether a vendor’s AI agent is impressive, but whether you can see what it did, explain why, and undo it. Vendors without an answer are starting to lose deals on this criterion alone.

Ai-Agents on SaaS Tech Watch

Agent Observability Is Now a Buying Requirement: What to Demand Before Agents Touch Production Data